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View compareGeneral Return Guidelines
- Eligibility Window: Most unopened, unused, and standard stock products (such as select detailing supplies and non custom accessories) are eligible for return within 7 days of delivery.
- Condition of Items: To qualify for a return, items must be in their original, unopened packaging, unused, and in the exact condition you received them.
- Proof of Purchase: A valid order number, receipt, or confirmation email is required for all return and exchange requests.
Non Returnable Items & Custom Formulations
Custom Paint Kits & OEM Colors: Due to the custom mixed nature of automotive paints, custom color matched packages, and private label formulations created specifically for your order, custom paint kits and mixed coatings cannot be returned or exchanged unless an error was made on our part.
Hazardous Materials: Certain chemical products, activated clear coats, and mixed liquids are final sale due to safety and quality control regulations. Please double check your factory OEM paint code before finalizing your custom package.
Damaged, Defective or Incorrect Items
nspection Upon Delivery: Please inspect your package immediately upon arrival.
Reporting Issues: If you received a damaged, defective, or incorrect item due to our error, please contact our support team within 48 hours of delivery with photos of the package and items. We will review your case promptly and arrange for a replacement or store credit as appropriate to ensure your project stays on track.
Refund Processing
Body Copy:
Once your eligible return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment within a specified number of business days.